Business Process Management should be a holistic, systematic methodology of streamlining tasks and activities in order to complete tasks that deliver value and increase revenue.
This methodology identifies how an organization should coordinate it's personnel, processes, information and technology, AND should be continuously looking for improvement - generating value, raising quality of work, and enabling the organization to be more efficient, effective, AND capable of responding to CHANGE!
Standardization of rules that extend to Suppliers, Customers, etc. is key to successful Process Management.
In today's global economy, business is constantly seeking ways to improve performance, react to changing market demands whilst trying to achieve it's own goals - this results in a number of projects that make it look as though "the business is in the business of creating and managing these projects - rather than providing products and/or services!
BPM is the term used to refer to Process Modeling, Process Re-Engineering, Enterprise Application Integration, or Work-Grouup Systems and Workflow.
BPM involves the usage of tools (usually software) and technology that help develop-n-manage business processes, end to end (model-implement&measure-re-visit&manage)
Is BPM for Everyone??? ... YES!
It helps organizations / businesses understand their processes, analyze them (for improvement), AND implement them. Re-visiting, that is, reviewing them again (managing), is another important aspect.
There are industry Frameworks and benchmarks that help small-to-medium businesses starting out on this venture.
BPM is successful when an organization's leaders have a good understanding of their goals and technology available, AND management is willing to change is culture (way of operations - internal & external)
Risks and Rewards
BPM needs cultural and organizational changes that must be made to support this initiative. Where once-upon-a-time there were "nn" number of people who managed "nn" processes (start-to-finish), NOW a group is involved in successfully managing those "nn" processes!
The Benefit is that BPM brings about a new look and approach to managing an organization's processes and enables proactive and continuous improvement!
BPM enables an organization to automate, execute, manage, and monitor their processes in real-time.
Although Information Technology plays an important part, Process Management should empower business users to maintain, control and monitor the organization's Processes!
A blog where I can log, where Mind is without FEAR and Head is held high. It is all about getting IT done!
