· Changing demographics;
· Accelerating Globalization;
· Rising environmental concerns;
· Evolving societal relationships
· Growing threats to social stability and order; and
· Growing impact of technology;
The current status of the global economy has accelerated the need
for governments to respond to the above factors.
for governments to respond to the above factors.
Governments are required to develop new capabilities requiring
a new level of collaboration that envisages enhanced
communication and connectedness amongst
government offices, and their agencies / organizations.
Collaboration and constant-connectedness can be implemented
cost-effectively, by implementing dynamic business processes using
cost-effectively, by implementing dynamic business processes using
Business Process Management (BPM), along with
Service-Oriented Architecture (SOA).
Service-Oriented Architecture (SOA).
Combining software capabilities, legacy systems and enhanced
collaboration between IT and line-of-business, Governments can
optimize processes by reviewing and re-defining their current
methods of operation.
collaboration between IT and line-of-business, Governments can
optimize processes by reviewing and re-defining their current
methods of operation.
These solutions should help Government
(departments, agencies and offices) to:
· Realize greater efficiency and cost-savings through automation
· Provide real-time information of processes ... enabling action
· Respond quickly to the ever-changing legislative and
regulatory requirements
regulatory requirements
Conforming to the SOA-architectural style, in regards to IT configuration
and implementation of services, enables business agility and optimization
through the sharing and reusing of services (processes).
and implementation of services, enables business agility and optimization
through the sharing and reusing of services (processes).
Objectives in this endeavor, for Governments, should be:
· Improve administrative services (processes) through
“re-design” and optimization
“re-design” and optimization
· Automate manual processes - enabling reduction in errors
· Accelerate design, development and implementation of processes
· Provide end-users with the right information, at the right time
… enabling action
… enabling action
· Improve documentation, in keeping with compliance requirements
· Create business process models that help innovation
Return-on-Investment, and Time-to-Value assessments,
for any given BPM initiative should be carried out.
for any given BPM initiative should be carried out.
This can be done through a consultative workshop that
leverages expertise in the Government sector
and technology experts. This should enhance the potential for success.
.................................… Skype: dom.fernandez
.................................... dscf(at)Computants(dot)org
